FAQ
Frequently asked questions
Quick answers about lessons, booking, payment and cancelling. Is your question not here? Send Debby a message and you will get a reply within 48 hours.
Who is the teacher at KletsTalk?
Debby Roolvink, a Dutch native speaker from Twente in the east of the Netherlands. She has taught Dutch online to non-native speakers from all over the world since September 2020 and has given more than 4,000 lessons. She is not a formally certified teacher, but a passionate language lover who is learning French herself, so she knows exactly what it feels like to be a student.
Which levels do you teach?
Every level, from complete beginners to advanced learners. In the trial lesson we find out where you are and what you need next.
Are the lessons age specific?
No. Lessons are for anyone from 10 to 121 years old, and everything in between.
What does an average lesson look like?
We usually start with a simple question: how are you, how was your week? From there we move on to homework, conversation, your own questions, reading or listening. Every lesson is a little different and Debby adapts to you. Prefer a fixed structure? That is fine too.
What happens in a trial lesson?
A trial lesson takes 45 minutes and costs €10. You get to know each other and look at your level, your goals (work, study, daily life, an exam) and how you like to learn: with a textbook, by chatting, or both. You also decide whether you want homework. Afterwards you know exactly what the lessons will look like.
How does an online lesson work?
Lessons take place in Microsoft Teams or Zoom. You receive a link by email; you do not need an account and you do not have to install anything. Click the link, choose the web browser option and allow access to your camera and microphone. Log in about five minutes early, especially for your first lesson.
Can I also have lessons in person?
Yes, if you live in Twente or nearby (for example Enschede, Hengelo, Almelo or Oldenzaal) in-person lessons are possible by arrangement, at home or at your workplace.
How long is a lesson?
A standard lesson takes 60 minutes. A different length, for example 45 or 90 minutes, is possible by arrangement.
How do I book a lesson?
Book directly in the online planner at kletstalk.nl/book: choose a time that suits you and you receive a confirmation by email with the link to the online classroom. Prefer to ask something first? Send a message through the contact form and Debby replies within 48 hours.
When do the group lessons take place?
Days and times are set together with the group, usually in the evening (CET) so they fit around work. Let Debby know your level and availability and she will match you with a group or start a new one.
What do the lessons cost?
A 45-minute trial lesson costs €10. For regular lessons the price depends on the type of lesson, the length and the number of lessons in your package. Send a message and you will receive the current prices within 48 hours.
How can I pay?
By bank transfer or PayPal. With a Dutch bank account you can also pay with a Tikkie or a payment request. You always receive an invoice, payable within 14 days.
Do I need a textbook?
It is not required, but recommended if you want to work on grammar step by step. You choose a suitable book together.
What if I cannot make it to a lesson?
Private lessons can be rescheduled or cancelled free of charge up to 24 hours in advance, via the “manage booking” link in your confirmation email, or by sending Debby a message. A group lesson can be rescheduled by arrangement, as long as you do so more than 24 hours in advance. A lesson cancelled within 24 hours is charged.
Do you offer Dutch lessons for companies?
Yes. KletsTalk teaches Dutch to international employees, individually or in small groups, online or on location in Twente. The lessons focus on the Dutch your team actually needs at work.
Where can I read reviews?
Debby started teaching on italki and Preply, where you can read reviews from her students.
Ready to start talking?
Book a 45-minute trial lesson. Together we find out what you need, with no strings attached.
